{"id":159,"date":"2023-10-11T14:13:24","date_gmt":"2023-10-11T12:13:24","guid":{"rendered":"https:\/\/agriris.com\/contact\/"},"modified":"2026-01-20T09:47:43","modified_gmt":"2026-01-20T08:47:43","slug":"ondersteuning","status":"publish","type":"page","link":"https:\/\/agriris.com\/nl\/support\/","title":{"rendered":"Ondersteuning & Veelgestelde vragen"},"content":{"rendered":"

Support, Warranty & FAQs<\/h2>\n
                <h2>Check the info below or send us an email at <strong data-start=\"1668\" data-end=\"1691\">support@agriris.com<\/strong><\/h2>             \n                <h2>AutoSprout\u2122<\/h2>                \n                <h2>Step 1: Register Your Product Warranty<\/h2>             \n                <h2>Enter your information below to register your warranty. You also get direct access to our customer community, <b><i>GrowFood<\/i>\u2122<\/b> course with detailed sprouting guides and <i><b>The Power of Sprouts<\/b><\/i> eBook.<\/h2>              \n                                                        <img width=\"940\" height=\"788\" src=\"https:\/\/agriris.com\/wp-content\/uploads\/2025\/09\/Beige-New-Product-Mockup-Now-Available-Facebook-Post.png\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/agriris.com\/wp-content\/uploads\/2025\/09\/Beige-New-Product-Mockup-Now-Available-Facebook-Post.png?w=940&ssl=1 940w, https:\/\/i0.wp.com\/agriris.com\/wp-content\/uploads\/2025\/09\/Beige-New-Product-Mockup-Now-Available-Facebook-Post.png?resize=300%2C251&ssl=1 300w, https:\/\/i0.wp.com\/agriris.com\/wp-content\/uploads\/2025\/09\/Beige-New-Product-Mockup-Now-Available-Facebook-Post.png?resize=768%2C644&ssl=1 768w, https:\/\/i0.wp.com\/agriris.com\/wp-content\/uploads\/2025\/09\/Beige-New-Product-Mockup-Now-Available-Facebook-Post.png?resize=600%2C503&ssl=1 600w\" sizes=\"(max-width: 940px) 100vw, 940px\" \/>                                                            \n                <iframe src=\"https:\/\/api.leadconnectorhq.com\/widget\/survey\/iPuoFWsxiCi6jSqr1iQI\" style=\"border:none;width:100%;\" scrolling=\"no\" id=\"iPuoFWsxiCi6jSqr1iQI\" title=\"Warranty Registration\"><\/iframe>\n                <h2>AutoSprout Quick Start Guide<\/h2>               \n                <iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/videoseries?si=1VKmNVcT-pzhurSd&list=PLKp66AHXDFJTNm_DGTpkwFsXcm1Yvnk6_\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>              \n    Follow the <strong>steps in the video playlist above<\/strong> or the steps below to get started right.<\/p><h2><strong>Unboxing<\/strong><\/h2><ul data-start=\"690\" data-end=\"824\"><li data-start=\"690\" data-end=\"718\">Main unit<\/li><li data-start=\"719\" data-end=\"744\">2 stainless steel trays<\/li><li data-start=\"719\" data-end=\"744\">1 broccoli mesh overlay<\/li><li data-start=\"745\" data-end=\"772\">Electric adapter<\/li><li data-start=\"745\" data-end=\"772\">Seed spoon<\/li><\/ul><h2><strong>Set up<\/strong><\/h2><h3><strong data-start=\"868\" data-end=\"882\">1. Soak seeds<\/strong><\/h3><p>Overnight or in the morning - 8\u201312h in cold water.<\/p><h3><strong>2. Spread seeds<\/strong><\/h3><p>On the trays gently with water running.\u00a0<\/p><h3><strong data-start=\"919\" data-end=\"928\">3. Place<\/strong> <strong>AutoSprout <\/strong><\/h3><p>On a flat surface away from direct sunlight\u00a0<strong>anywhere<\/strong> in your home.<\/p><h3><strong data-start=\"988\" data-end=\"1001\">4. Fill water tank<\/strong><\/h3><p>Max 4.5L \/ 1 gallon in the back chamber.<\/p><h3><strong data-start=\"1043\" data-end=\"1062\">5. Plug in the power cord<\/strong><\/h3><p>You should see all the buttons on the control panel flash, and the LED inside the device illuminate.<\/p><h3><strong data-start=\"1043\" data-end=\"1062\">6. Set the sprouting program<\/strong><\/h3><p><strong><img role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/23f1.svg\" alt=\"\u23f1\ufe0f\" \/> Click the Clock Button<\/strong>\n<\/code><\/pre>\n
\u2192 Use + or \u2013<\/strong> to select the number of days 
\u2192 tap Time<\/strong> again to confirm duration<\/p>\n
0 =<\/strong> Cleaning program
1-6<\/strong> = Sprouting programs<\/p>\n
Example:<\/strong> broccoli or alfalfa takes 5-6 days. Mung beans 3-4 days. Check the table and videos below for more details.<\/em><\/p>\n
\"\u2600\ufe0f\" Click the\u00a0Light Button<\/strong><\/p>\n
\u2192 set the day it should turn on 
\u2192 tap Light<\/strong> to confirm <\/p>\n
\"\u23ef\ufe0f\" Click the Play button to start the program<\/strong><\/p>\n
0 =<\/strong> no light during the program
1 =<\/strong> light from the first day<\/p>\n
Example: <\/strong>If you want to run a 6 day broccoli program and want the lights on for the last 2 days for greening<\/strong> – Set light to 5 and the light will come on the last 2 days of a 6-day program.<\/em><\/p>\n
Options During Live Program<\/h2>\n
\"\u2600\ufe0f\" <\/strong>Light options while the program is running<\/h3>\n
Manually turn on the Light for 12h cycles<\/strong> for the remaining sprouting program by holding the Light button for 10 seconds. This is useful if you need the light on for greening sooner, but don’t want to stop the watering cycles.<\/p>\n
Hold the Light<\/strong> button again for 10 seconds = turn light off\u00a0<\/p>\n
Check the program<\/h2>\n
Click the \"\u23f1\ufe0f\" Clock Button<\/strong> to see days\/hours left – ex: 4.12 = 4 days, 12 hours remaining<\/p>\n
Click the \"\u2600\ufe0f\"<\/strong>Light<\/strong> button to see time until <\/strong>the lights come on<\/p>\n
Reset the program<\/h2>\n
Hold the \"\u23ef\ufe0f\" Play<\/strong> \/Pause button until the program resets. You will know when the digits blink 0.00.<\/p>\n
Cleaning After Use<\/h2>\n