{"id":156,"date":"2023-10-11T14:13:24","date_gmt":"2023-10-11T12:13:24","guid":{"rendered":"https:\/\/agriris.com\/help-info\/"},"modified":"2026-10-08T14:16:43","modified_gmt":"2026-10-08T12:16:43","slug":"devoluciones-de-envios","status":"publish","type":"page","link":"https:\/\/agriris.com\/es\/shipping-returns\/","title":{"rendered":"Env\u00edos, devoluciones y reembolsos"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Sitio web: <a href=\"https:\/\/agriris.com\/es\/\">www.agriris.com\u00a0<\/a><br \/>\nPropiedad de Operat\u00f8ren AS y gestionado por esta, con n\u00famero de organizaci\u00f3n 927 094 460<\/p>\n<p class=\"wp-block-paragraph\">Direcci\u00f3n: V\u00e5rstien 14, 6630 Tingvoll, Noruega<\/p>\n<p class=\"wp-block-paragraph\">Actualizado: 8 de octubre de 2026<\/p>\n<ol class=\"wp-block-list\">\n<li><strong>POL\u00cdTICA DE ENV\u00cdOS<\/strong><br \/>\n1.1 <strong>Destinos de env\u00edo<\/strong><br \/>\nEnviamos productos tanto dentro de Noruega como a nivel internacional a determinados pa\u00edses. La disponibilidad de env\u00edo a tu ubicaci\u00f3n se confirmar\u00e1 al finalizar la compra. Los pedidos se gestionan a trav\u00e9s de nuestro socio log\u00edstico 3PL de confianza, NextSmartShip, desde sus almacenes en EE. UU., la UE, Australia o China.<br \/>\n1.2 <strong>Gastos de env\u00edo<\/strong><br \/>\nLos gastos de env\u00edo var\u00edan seg\u00fan la ubicaci\u00f3n, el peso de tu pedido y el almac\u00e9n de origen. Todas las tarifas de env\u00edo se indican claramente durante el proceso de compra.<br \/>\n1.3 <strong>Despacho y entrega<\/strong><br \/>\nLos pedidos suelen despacharse en un plazo de 1 a 3 d\u00edas h\u00e1biles desde la confirmaci\u00f3n del pedido. Los plazos de entrega pueden variar, pero normalmente son:<\/p>\n<ul>\n<li>Nacional: 3\u20135 d\u00edas h\u00e1biles<\/li>\n<li>Internacional: 7\u201321 d\u00edas h\u00e1biles<\/li>\n<\/ul>\n<p>Ten en cuenta que son estimaciones y que la entrega a veces puede tardar m\u00e1s debido a circunstancias imprevistas o a los tr\u00e1mites aduaneros en los pedidos internacionales.<\/li>\n<li><strong>POL\u00cdTICA DE REEMBOLSOS<\/strong><br \/>\n2.1 <strong>Garant\u00eda de devoluci\u00f3n del dinero de 30 d\u00edas<\/strong><br \/>\nRespaldamos la calidad de nuestros productos. Si no est\u00e1s completamente satisfecho con tu compra, ofrecemos una garant\u00eda de devoluci\u00f3n del dinero de 30 d\u00edas sobre el precio del producto. Ponte en contacto con nosotros en un plazo de 30 d\u00edas desde la recepci\u00f3n de tu pedido para iniciar el proceso. Esta garant\u00eda cubre el precio pagado por el producto en s\u00ed; no cubre los gastos de env\u00edo cobrados al finalizar la compra ni el coste de devolvernos el art\u00edculo; consulta el apartado 3.2 para el env\u00edo de la devoluci\u00f3n. Esta garant\u00eda de 30 d\u00edas la ofrece voluntariamente <a class=\"wpil_keyword_link\" title=\"Principios de Medicina Funcional\" href=\"https:\/\/agriris.com\/es\/categoria\/medicina-funcional\/\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"44515\">Agriris<\/a> AS, adem\u00e1s de tu derecho legal de desistimiento de 14 d\u00edas conforme a la ley noruega del derecho de desistimiento (angrerettloven), sin sustituirlo ni limitarlo.<br \/>\n2.2 <strong>Proceso de reembolso<\/strong><br \/>\nUna vez que recibamos e inspeccionemos el producto devuelto, y si la devoluci\u00f3n es aprobada, se procesar\u00e1 tu reembolso. Se abonar\u00e1 el importe en tu m\u00e9todo de pago original, normalmente en un plazo de 10 d\u00edas h\u00e1biles. El importe reembolsado es \u00fanicamente el precio del producto, menos los gastos de env\u00edo de la devoluci\u00f3n de los que el cliente es responsable seg\u00fan la secci\u00f3n 3.2.<\/li>\n<li><strong>POL\u00cdTICA DE DEVOLUCIONES<\/strong><br \/>\n3.1 <strong>Requisitos para devolver<\/strong><br \/>\nLos productos pueden devolverse en un plazo de 30 d\u00edas desde su recepci\u00f3n. Para ser aptos, los art\u00edculos deben estar sin usar, en el mismo estado en que se recibieron y en su embalaje original.<br \/>\n3.2 <strong>Env\u00edo de la devoluci\u00f3n<\/strong><br \/>\nEl cliente es responsable de los gastos de env\u00edo de la devoluci\u00f3n en todos los casos, incluidas las devoluciones realizadas bajo la garant\u00eda de devoluci\u00f3n del dinero de 30 d\u00edas, salvo que el producto recibido est\u00e9 da\u00f1ado o sea incorrecto, en cuyo caso Agriris AS asumir\u00e1 los gastos de env\u00edo de la devoluci\u00f3n. Las devoluciones deben enviarse al almac\u00e9n de NextSmartShip correspondiente desde el que se despach\u00f3 el pedido.<br \/>\n3.3 <strong>C\u00f3mo iniciar una devoluci\u00f3n<\/strong><br \/>\nPara iniciar una devoluci\u00f3n, ponte en contacto con nuestro servicio de atenci\u00f3n al cliente en <a href=\"mailto:contact@agriris.com\">contact@agriris.com<\/a> indicando tu n\u00famero de pedido y el motivo de la devoluci\u00f3n. Te daremos instrucciones sobre c\u00f3mo proceder.<\/li>\n<li><strong>CONT\u00c1CTANOS<\/strong><br \/>\nPara cualquier consulta o aclaraci\u00f3n sobre esta pol\u00edtica, escr\u00edbenos a:<br \/>\nCorreo electr\u00f3nico:\u00a0<a href=\"mailto:contact@agriris.com\">contact@agriris.com<\/a><br \/>\nDirecci\u00f3n: V\u00e5rstien 14, 6630 Tingvoll, Noruega<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>Website: <a href=\"http:\/\/www.agriris.com\u00a0\" rel=\"nofollow\">http:\/\/www.agriris.com\u00a0<\/a> Owned and operated by Operat\u00f8ren AS with organisation number 927 094 460 Address: V\u00e5rstien 14, 6630 Tingvoll, Norway [&hellip;]<\/p>\n","protected":false},"author":237397814,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-156","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/PfchOq-2w","jetpack-related-posts":[{"id":153,"url":"https:\/\/agriris.com\/es\/terms-conditions\/","url_meta":{"origin":156,"position":0},"title":"T\u00e9rminos y Condiciones","author":"Eirik Fure Stensrud","date":"octubre 11, 2023","format":false,"excerpt":"Terms & Conditions This website and the Agriris brand are owned and operated by\u00a0Operat\u00f8ren AS with organisation number 927 094 460 Website: www.agriris.com Address: V\u00e5rstien 14, 6630 Tingvoll, Norway Updated: 18 August, 2026 1. Acceptance of Terms By accessing or using our website or purchasing our physical products, you agree\u2026","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4856,"url":"https:\/\/agriris.com\/es\/privacy-policy\/","url_meta":{"origin":156,"position":1},"title":"Pol\u00edtica de privacidad","author":"Eirik Fure Stensrud","date":"febrero 27, 2025","format":false,"excerpt":"Owned and operated by Operat\u00f8ren AS with organisation number 927 094 460Website: www.agriris.comAddress: V\u00e5rstien 14, 6630 Tingvoll, NorwayUpdated: Ferbuary 27th, 2025 1. Introduction At Agriris AS, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our\u2026","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":165,"url":"https:\/\/agriris.com\/es\/about\/","url_meta":{"origin":156,"position":2},"title":"Sobre nosotros","author":"Eirik Fure Stensrud","date":"octubre 11, 2023","format":false,"excerpt":"We\u2019re Anniken and Eirik from Norway. And we are the founders of Agriris and inventors of AutoSprout. Our interest in sprouting and health started the way it does for many people \u2014 through real-life challenges with energy, digestion, cravings, sleep, and stress. We struggled to grow sprouts consistently, so we\u2026","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"Anniken and Eirik, founders of Agriris","src":"https:\/\/i0.wp.com\/agriris.com\/wp-content\/uploads\/2025\/04\/WHY-WE-DEVELOED-AUTOSPROUT-2.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/agriris.com\/wp-content\/uploads\/2025\/04\/WHY-WE-DEVELOED-AUTOSPROUT-2.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/agriris.com\/wp-content\/uploads\/2025\/04\/WHY-WE-DEVELOED-AUTOSPROUT-2.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":159,"url":"https:\/\/agriris.com\/es\/support\/","url_meta":{"origin":156,"position":3},"title":"Support &amp; FAQs","author":"Eirik Fure Stensrud","date":"octubre 11, 2023","format":false,"excerpt":"Support, Warranty & FAQs Check the info below, or send us an email at support@agriris.com \u2014 we're happy to help. \ud83c\udf31 Register Your Product Warranty AutoSprout\u2122 Enter your information below to register your warranty. You also get direct access to our customer community, the GrowFood\u2122 course with detailed sprouting guides,\u2026","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/agriris.com\/es\/wp-json\/wp\/v2\/pages\/156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agriris.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/agriris.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/agriris.com\/es\/wp-json\/wp\/v2\/users\/237397814"}],"replies":[{"embeddable":true,"href":"https:\/\/agriris.com\/es\/wp-json\/wp\/v2\/comments?post=156"}],"version-history":[{"count":100,"href":"https:\/\/agriris.com\/es\/wp-json\/wp\/v2\/pages\/156\/revisions"}],"predecessor-version":[{"id":48641,"href":"https:\/\/agriris.com\/es\/wp-json\/wp\/v2\/pages\/156\/revisions\/48641"}],"wp:attachment":[{"href":"https:\/\/agriris.com\/es\/wp-json\/wp\/v2\/media?parent=156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}